Refund Policy
This Refund Policy applies to all digital products, online courses, programs, and materials offered by HeartAlchemy Foundations through heartalchemy.in and its associated platforms. By purchasing or accessing any of our digital content, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.
Digital Product Nature
All products offered by HeartAlchemy, including eBooks, video courses, digital programs, and downloadable materials, are classified as intangible digital goods. Once a purchase is completed and access is granted, the content is considered delivered and consumed.
Since digital files cannot be physically returned or revoked once downloaded or accessed, HeartAlchemy does not offer refunds or exchanges on successfully delivered purchases.
Exceptional Circumstances
While all sales are final, HeartAlchemy may consider refund requests under limited and reasonable conditions, including:
Duplicate payments made for the same product or transaction.
Technical errors on our website or payment gateway that prevent access to the purchased product.
Incorrect charges due to a verified billing system malfunction.
To qualify for review under these circumstances, you must contact us within 7 days of the original purchase, providing proof of transaction and a detailed explanation of the issue.
Refunds, if approved, will be processed to the original payment method within 7 to 14 business days, depending on your bank or payment provider. HeartAlchemy reserves the right to deny refund requests that do not meet the outlined conditions.
No Guarantee of Results
All HeartAlchemy products and materials are designed for educational and self-development purposes. We aim to provide high-quality guidance, insights, and frameworks to support your growth journey. However, individual results vary, and success depends on personal effort, consistency, and circumstances.
By purchasing from HeartAlchemy, you acknowledge that you are responsible for your own progress and outcomes. Therefore, dissatisfaction with results, perceived effectiveness, or lack of motivation does not qualify for a refund.
Unauthorized Use or Account Sharing
Refunds will not be granted if the user is found to have shared, duplicated, or distributed our content in any form, or if access credentials were misused. HeartAlchemy reserves the right to suspend or terminate access immediately in such cases, without obligation to issue any refund.
Third-Party Purchases
If you purchased a HeartAlchemy product through a third-party platform or affiliate, any refund requests must be directed to that specific seller or platform. HeartAlchemy is not responsible for refund processing on external websites or marketplaces.
Technical Support
If you experience technical issues accessing or downloading a product, please contact our support team at heartalchemy96@gmail.com. Our team will make every effort to assist you in resolving the problem promptly before considering any refund-related request.
Policy Updates
HeartAlchemy reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will take effect immediately upon posting on this page. It is your responsibility to review the policy periodically to stay informed. Continued use of our website or products after policy updates constitutes your acceptance of the revised terms.
Contact Us
For refund-related inquiries, please email us at heartalchemy96@gmail.com with the subject line “Refund Request – [Your Order ID]” and include your name, payment details, and a clear description of your concern.