Privacy Policy
Last Updated: November 1, 2025
Website: heartalchemy.in
Brand: HeartAlchemy
At HeartAlchemy, we value your trust and are deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, interact with our content, or purchase any of our digital products and services. By using this website, you agree to the practices described below.
Our Commitment to Your Privacy
HeartAlchemy is built on trust, integrity, and respect for our community. We understand the importance of keeping your personal information safe and private. We collect only the information that is necessary to deliver our products, enhance your experience, and communicate with you effectively.
Information We Collect
We collect information in two primary ways: directly from you when you provide it to us, and automatically through technology when you interact with our website.
Personal information you provide may include:
Your name, email address, and phone number when you sign up, download content, or contact us.
Billing information when you make a purchase, which is securely handled by third-party payment gateways such as Razorpay or Stripe. HeartAlchemy does not store or have access to your complete payment details.
Information collected automatically may include:
Your IP address, device type, browser, and operating system details.
Pages you visit, time spent on the site, and referral sources.
Tracking data through cookies, pixels, and analytics tools like Google Analytics and Meta Pixel to understand how visitors use our website and to improve user experience.
How We Use Your Information
We use your personal and non-personal data responsibly and only for legitimate business purposes. This may include:
Delivering your purchased or requested digital products and services.
Sending confirmation emails, updates, newsletters, and marketing content you opt into.
Improving our website experience, design, and performance.
Conducting audience analysis and ad performance tracking.
Responding to your queries, feedback, or support requests.
Complying with applicable Indian laws and regulatory requirements.
Your data helps us personalize your experience, communicate effectively, and continuously enhance the value we provide through our offerings.
Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to improve functionality, analyze website traffic, and measure marketing performance. Cookies are small data files stored on your device that help us recognize you and customize your experience. You may disable cookies in your browser settings if you prefer not to share this information, though some features of the site may not function as intended.
Third-Party Services
We work with trusted service providers to manage parts of our operations. These may include:
Payment processing: Razorpay, Stripe, or similar platforms.
Email communication: ConvertKit, Mailchimp, or other email marketing tools.
Analytics and advertising: Google Analytics, Meta Pixel, and similar tracking tools.
Each of these services follows its own privacy and data protection policies. We carefully choose third parties that align with our commitment to user privacy and legal compliance.
Data Security
We take every reasonable step to protect your data from unauthorized access, alteration, or misuse. Our website uses SSL encryption, secure servers, and verified third-party platforms to ensure your information remains safe. However, no online system can guarantee complete security, so we encourage users to take personal precautions such as using strong passwords and avoiding public devices when sharing sensitive details.
Data Retention
Your information is stored only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Once it is no longer needed, it is securely deleted or anonymized to prevent misuse.
Your Rights
As an Indian user under the Digital Personal Data Protection Act (DPDP) 2023, you have the right to:
Access the data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for marketing or communication at any time.
You can exercise these rights by contacting us directly at heartalchemy96@gmail.com, and we will respond to your request within a reasonable timeframe.
Data Scope and Jurisdiction
HeartAlchemy currently serves users located only within India. All data collection, processing, and storage practices are governed by Indian privacy laws and regulations.
Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be published on this page with a new “Effective Date.” You are encouraged to review this page occasionally to stay informed. Continued use of our website after such updates indicates your acceptance of the revised terms.
Contact Information
If you have any questions, feedback, or concerns about this Privacy Policy or your data, please reach out to us at:
Email: heartalchemy96@gmail.com
Website: heartalchemy.in
HeartAlchemy is committed to maintaining the highest standards of privacy, transparency, and respect for every individual who engages with our work. Your trust is the foundation of everything we create, and we remain dedicated to protecting your personal information with integrity and care.