Contact Us

At HeartAlchemy, we value every customer and aim to provide clear, timely, and transparent communication. Whether you have questions about our digital products, payment confirmation, or technical support, we are always ready to help.

Customer Support

If you face any issues related to your purchase, such as access delays, download link errors, or payment concerns, please contact our support team.
Our team is available Monday to Saturday, 10:00 AM to 6:00 PM (IST) and usually responds within 24 to 48 business hours.

📧 Email (General Queries and Support): heartalchemy96@gmail.com

Business Correspondence

For partnership, collaboration, or media-related inquiries, please reach out to our official email below.
📧 Media & Collaborations: media@heartalchemy.in

Mailing / Registered Address

HeartAlchemy Foundations
Bengaluru, Karnataka, India
(Pin Code will be added upon official Razorpay KYC registration)

Note: We operate digitally. This address is for correspondence only and not open for public visits.

About Our Response Process

Once we receive your query, our support representative will review it and respond as quickly as possible.
Please ensure that your email includes your order ID, name, and registered email address so we can locate your order efficiently.

Support Areas

  • Order confirmation and payment-related issues

  • Access to digital content (ebooks, courses, or guides)

  • Refund and cancellation requests (as per our Refund Policy)

  • General information about HeartAlchemy products and offers

We believe in transparent communication and genuine support for every customer. If you have any concerns, please reach out — we are here to make sure your experience with HeartAlchemy is smooth, secure, and positive.

Official Information

Brand Name: HeartAlchemy
Operated By: HeartAlchemy Foundations
Official Website: www.heartalchemy.in
Official Email: heartalchemy96@gmail.com
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

Note: HeartAlchemy is a digital education brand offering relationship and personal growth resources for both men and women. All products are delivered electronically, and we do not operate any physical store or courier delivery service.

This version fulfills Razorpay’s policy requirements because it includes:

  • Legal and communication clarity

  • Business name and address line

  • Verified support channel

  • Service hours and response time

  • Scope of support and disclaimers

Would you like me to now write your Refund and Cancellation Policy in the same professional, Razorpay-approved format to complete your compliance set (Privacy Policy, Shipping Policy, Contact, Refund)?

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